FAQ

A. Yes, stone tiles, cladding and mosaics can be used on feature walls. You can either tile the entire wall or render the wall and use mosaics as a feature highlight.
A. For grout stains, grease and general dirt, use StoneTech® Klenzall Cleaner. This professional strength cleaner is an alkaline formula which is specially formulated not to etch the stone. StoneTech® Klenzall Cleaner powers through stubborn grease and soils and comes in a handy, easy to use 709ml Spray or for larger areas our concentrates Have a really stubborn oil stain? Use DuPontTM StoneTech® Oil and Stain Remover. This Oil and Stain Remover will pull out deep set-in oil stains leaving no residue and most importantly will not discolour the stone, and better yet you can also use this product on natural stone such as marble, granite, limestone, travertine, slate and sandstone.
A. Nearly all the stones Sareen Stone sells are suitable use in salt water. In the case of some sandstone an extra process is required but is a one off treatment that should not need to be repeated. To view our pool range go to Range, then Pools / Spas on our website.
A. Yes, our website is updated regularly with our entire rage. Our website also provides an extensive inspirational gallery to showcase how and where our products can be used.
A. French Pattern refers to a layout that takes various sized clay, natural stone pavers and floor tiles and interlocks them in a random pattern. The pattern is made up 2 pieces of 610x406mm, 4 pieces of 406x406mm, 2 pieces of 406x203mm and 4 pieces of 203x203mm. These can be in either 15mm thickness or 30mm thickness. To see a diagram of the French Pattern please go to the Classic Travertine Tumbled product page of our website.
A. Yes, Sareen Stone work closely with a number of qualified architects and designers who offer a range of services at a range of prices from a consultation at their office to a full on site council approved landscape design inclusive of supervision. Speak directly with one of our qualified consultants on 02 9666 9222.
A. Yes we can, for a comprehensive package call and speak directly with one of our qualified consultants on 02 9666 9222
A. Certainly, Sareen Stone consultants have many years of first hand on the job experience and can offer you advice in all areas of your specific job needs; from colour, size, shape texture and much more.
A. Marble has been used for thousands of years. In many cases, the statues and buildings made of marble far outlast the ancient cultures that built them. A simple, regular maintenance program will keep marble looking beautiful for the life of your project.
A. If you take care of your stone, it will last for generations.
A. Limestone is sedimentary rock consisting mostly of organic material such as skeletons and shells of marine creatures and sediments. It is formed by material that settles to the bottom of bodies of water, and over millions of years, solidifies into solid rock.
A. Travertine is a sedimentary rock, which is formed by minerals dissolving in ground water and then being deposited on the earth's surface by rivers and natural springs. Characteristically travertine has pits & or crevices on the stones surface & or throughout the stones body. These pits are often filled using Travertine powder and resins or can be left unfilled. Travertine does not retain heat, which makes it perfect for all external applications. It will stand the test of time and complement and add value to any property!
A. No two pieces of stone are the same, they are a product of nature and characteristics such as veining and mineral deposits will vary from quarry to quarry and from tile to tile.
A. Yes because it has subtle patterning, is available in pale neutral colors and gives a sense of softness underfoot. It is proven to be hardwearing and long-lasting and has been used as a flooring material for thousands of years.
A. Natural stone is proven over many centuries to age well, buildings such as the Coliseum in Rome and Notre Dame in Paris stand as proof of the materials strength. The numerous selection of tones available means there is a stone to complement any interior, architectural feature or landscape design.
A. Efflorescence is a common and temporary condition on new stone & masonry installations. It is actually a mineral salt from the stone's setting bed, and may appear as a white, powdery residue on the surface of the stone. The stone will continue absorb and transfer salts to the surface until the underlying substrate is completely dry. This can take from several days to a few months.
A. It is important that you only use pH neutral cleaners. Any slightly acidic cleaners will etch many natural stones. We recommend specialised pH stone cleaners for everyday use and alkaline cleaners for stubborn stains from StoneTech Professional by DuPont®.
A. People often assume that natural stone is impervious to staining. However all stone is porous to some degree. Think of sealers as an aid to maintenance - they filter out the worst of stains and make it easier to clean your stone If not properly treated with a protective sealer, water, oils or other liquids can easily penetrate the stone, leaving unwanted stains. Whilst sealing is not a "silver bullet", the good news is that once treated with a protective sealer, natural stone is ready for carefree, everyday use.
A. The durability of a treatment will depend on the stones texture and its use in the environment. Sealer life will depend on whether it is installed indoors vs. outdoors and the amount of traffic that the stone is subjected to. Depending on the above, the EFFECTIVE life of sealer is between 1 & 5 years
A. No, penetrating sealers penetrate into the stone itself and therefore they do not create any surface film or alter the natural aspect of the stone.